FAQ

At PrimeNet, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 1-800-826-2869.

DATABASE MARKETING

Q: "I can't easily change and update my data, or my data hygiene. Is there a way  to extract details to see what my actual customer looks like?"

 A: PrimeNet's Data Services can provide you with better database management, a customer profile analysis and statistical models. These tools will help you to respond to your business requirements, and take control over your marketing performance, receive better results, and reduce your loss of profits

Q: "I am unable to access information in a timely manner because I have to deal with my IT department. Can you help?"

 A: PrimeNet offers online database tools that you can access by using our PrimeLINK, PrimeDATA, and PrimeREPORTS. These tools are designed for marketers to quickly answer marketing and business questions using a simple desktop interface over the Internet. They provide marketers with the vision necessary to accelerate the pace of their business, and puts control of marketing information in the hands of marketers!

DIGITAL PRINTING

Q: "Why should I use customized print in my direct mail marketing program?"

 A: Variable data printing enables you to custom-tailor and personalize the content in your documents to be relevant, unique and specific to the needs of your audience.

• The more relevant your message is to each customer, the higher the response rate will be for each marketing campaign.
• As your response rates increase, so will the return on investment (ROI) for your marketing programs.
• Truly effective one-to-one or CRM marketing requires customized print in addition to the other customized channels (email, Web, call center, face-to-face) you use.
• Variable data printing = offline CRM marketing